Insurance API Integrations
Enabling mergers and syncing technologies lightning fast
Insurers are facing one of the most disruptive periods in recent history. Rising customer expectations and rapid technology innovation have created a growing volume of data and applications that must be processed, analyzed, and shared across multiple systems. Now more than ever, insurers need interconnected IT ecosystems that integrate core systems, legacy platforms, and modern APIs across the enterprise.
Aetna
Farm Bureau
Nationwide
Federated Insurance
Aflac
Assurant
Folksam
Auto Owners Insurance
Common Challenges
Lack of interoperability between your systems leads to data silos and limits the ability to share critical information both internally and externally.
This results in inefficiencies and delays in the claims process, leading to frustrated customers and lost revenue. Disparate systems make it difficult to track policy information and customer data, increasing the risk of errors and compliance issues.
Integrating new technologies, systems, and partners into your existing ecosystem is critical, driving the need for system integration and modernization to stay competitive.
Mergers & Acquisitions
Regulatory Compliance
Mobile Claims Processing
360 Customer View
Insurance Product Portfolio Consolidation
Agent Locator
Telematics
Insurtechs and Digital Platforms
Key Solutions
Post-merger disparate systems integration
Integrate IVR with core systems for improved customer service
Robotic Process Automation solutions for expedited customer policy management
Post-merger disparate systems integration
Rapid Agent Locator development and deployment
Reduce calls to legacy systems with Intelligent Caching
No-code development of mobile interfaces in weeks rather than months
Core systems integration is critical to streamlining business processes and operating efficiently.
Adaptive Integration Fabric enables you to connect policy administration, claims processing, underwriting, and billing systems in real time to gain better operational insights and make more informed business decisions.
Fabric helps insurers remain competitive, where agility and responsiveness are essential. Our clients have demonstrated success in reducing operational costs, increasing efficiency, and improving overall business performance.
Leading Insurer Automates Key Processes
The insurer, with $1.6 billion in premiums, experienced significant benefits in several areas by choosing Adaptigent’s Adaptive Integration Fabric.
Client
Leading North American Insurer
Challenge
Needed to provide applications to streamline business processes for employees and customers
Solution
Adaptigent’s Adaptive Integration Fabric
Frequently Asked Questions
Is Adaptive Integration Fabric the same as an Enterprise Service Bus (ESB)?
Fabric is not an ESB nor does it replace the functionality of an ESB; however, it extends and enhances it. Typically, ESB vendors have a mainframe connector, usually lacking in functionality, which can require significant programming; Fabric provides a no-code drag-and-drop interface for building simple to complex APIs (application programming interfaces) from any CICS or IMS programs or transactions as a REST or SOAP API. These APIs can be easily consumable by an ESB without the need for coding and includes requests for data or utilizing the 3270 layers of an application.
What systems and technologies does Adaptigent integrate with?
We integrate with several different technologies. And our solution allows you to create more integrations. We are not limited to any core system, as our solution can build new connectors easily. While we historically have integrated well with mainframe technologies, we also connect cloud-based systems.
Why should we use Adaptigent instead of building integrations in-house?
With time and money, anything is possible. Our customers contract with us to decrease time to market and reduce risk. Our software allows companies to move faster by reusing programs and simplifying the building of complex API solutions. We reduce risk because the visual design of our programs makes it easy to troubleshoot programs and modify them in the future.
If we are modernizing or decommissioning our mainframe, how can Adaptigent help?
We talk to a lot of customers doing the same thing and can help you dramatically reduce the risk. We see common strategies that involve buying a package, using a code conversation tool, or even re-writing the code entirely; our toolset lets you stage a full or partial migration for all of these approaches. It allows you to migrate at your speed vs. all at once while providing cost savings during the migration process by reducing MIPS. No partial migration is effective without a solution that does both inbound and outbound APIs; we've got you covered here as well.
Does Adaptigent support SOAP and REST APIs?
We support both SOAP and REST calls and can consume other pre-built API’s such as SAP, Salesforce, and others.